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Threeways Nursing Home is situated in a quiet residential area of Seaford, East Sussex. It is registered for the regulated activities; accommodation for persons who require nursing or personal care; treatment of disease, disorder or injury; diagnostic and screening procedures for up to 45 people. During our inspection we spoke with five people who used the service and three visiting relatives or friends.
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. New staff were required to complete an induction programme in line with Skills for Care, and the ongoing training programme supported staff to meet people’s needs.
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Changes to people’s needs were not always reflected in their care plans. This had not been identified through the quality assurance system. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The registered manager had followed current guidance in relation to infection prevention and control. This included provision of personal protective equipment , COVID-19 specific training and competency checks for all staff and COVID-19 cleaning schedules.
People told us they felt safe living at Threeways Nursing Home. There were sufficient levels of staff to protect people’s health, safety and welfare. The provider had improved staffing levels based on the dependency of people’s needs. The Care Quality Commission monitors the operation of the Deprivation of Liberty Safeguards and to report on what we find.
Frequently asked questions about Threeways Nursing Home
Staff knew how to identify if people were at risk of abuse or harm and knew what to do to ensure they were protected. Staff had received regular supervisions with their manager to discuss additional training needs and development. Staff were encouraged to attend further training, with the majority having achieved the Care Certificate. The audit systems had not ensured that actions identified at the last inspection had been addressed. The systems to assess the quality of the service provided were not always effective and had not identified the shortfalls we found.
DoLS applications had been when requested to ensure people were safe and the registered manager was waiting for a response from local authority. The home had previously experienced a high number of positive COVID-19 people and staff. Throughout the outbreak, staff had monitored people’s physical health, this included temperatures and general symptoms.
August 2012
– the service is performing well and meeting our expectations. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections. The people we spoke with said they were happy living there, were well cared for and felt safe. One person said “There are more choices at breakfast and supper but at lunchtime you really get what is prepared for you.
Staff were aware of their roles and responsibilities and followed the provider’s infection control policies to protect people, visitors and staff. The home was well maintained with regular environmental checks and emergency procedures were in place to support people if they had to leave the building. At the time of the inspection one people was isolating in their room following discharge from hospital. Staff were following Infection Prevention Control guidance to prevent any risk of infection.
We spoke with the matron who confirmed that she had monitored response times to call bells and that there had been improvements in this area. We found that care plans had been reviewed to show the needs of people and how they should be met. The provider had introduced new systems to monitor and improve the service. People told us what it was like to live at Threeways Nursing Home and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available. The quality assurance system had been reviewed and areas for change had been identified and prioritised to drive improvement.
We recommend that the provider seek advice and guidance from a reputable source, about Accessible Information Standards to ensure staff are aware of their responsibilities. For more details - staff are happy to answer any of your questions about care. If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service isn't performing as well as it should and we have told the service how it must improve.
The care planning process had been changed and a new care plan format had been introduced. Staff were aware records were not consistently up to date and the changes in the care planning process would take time to be embedded into day to day practice. The CQC is required by law to monitor the operation of the Deprivation of Liberty Safeguards which applies to care homes. The management and staff had attended training in the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards and were aware of current guidance to ensure people were protected.
Cornfield House 3 Cornfield Road, Seaford, BN25 1SW ★★★☆ Cornfield House is registered to provide accommodation for up to 19 adults with or recovering from mental health issues. The service caters for people with low dependency support needs. Hillersdon Court 18 College Road, Seaford, BN25 1JD ★★★☆ Hillersdon Court is registered to accommodate up to twenty people who require assistance with personal care. The service specialises in providing support to older people and people with dementia.
'The staff here are very good especially the older staff, they are more aware of closing curtains and doors when they do things to help me'. If you have concerns about Threeways Nursing Home, you can give feedback on this service. We carried out a review of the data available to us about Threeways Nursing Home on 8 December 2022. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. Sorry, we don't have prices for this care home - please contact the care home for more details.
People who had completed their period of isolation were able to access communal areas if they wished. Staff were supporting people to remain safe and stay socially distanced when possible. – the service is performing badly and we've taken enforcement action against the provider of the service.
